Privacy Policy
Relay Pilot (“we”, “our”, or “us”) is operated by Relay Pilot (Individual / Proprietorship) and provides the Relay Pilot Chrome Extension (“Extension”).
This Privacy Policy explains how information is collected, used, and protected when you use our Extension or services.
By installing or using Relay Pilot, you agree to this Privacy Policy.
Information We Collect
Relay Pilot is designed to collect only the minimum information necessary to function.
Account Information
If you choose to sign in using Google authentication, we may access:
- Your email address
- Your basic profile name
Subscription & Payment Information
Payments for paid features are processed securely by Razorpay Software Private Limited. Relay Pilot does not store or process any card, UPI, or banking details. All payment information is handled directly by Razorpay in accordance with their privacy policies.
How We Use Information
We use collected data only to:
- Operate and maintain the Extension
- Verify subscription and trial status
- Improve reliability and performance
- Respond to user support requests
Data Sharing
We do not sell or rent personal data. Information may be shared only:
- With essential service providers (Google Authentication, Razorpay)
- To comply with legal obligations
- To prevent fraud, abuse, or security threats
Data Security
We implement reasonable technical and organizational safeguards, including encrypted communication where applicable. However, no system can guarantee absolute security.
Data Retention
User data is retained only as long as required to provide services or comply with legal obligations. Users may request deletion of their data by contacting us.
Refund & Cancellation
Refunds, trial terms, and cancellations are governed by our Refund & Cancellation Policy, available on our website.
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India.
Changes to This Policy
We may update this policy from time to time. The updated version will be indicated by the “Last Updated” date. Continued use of the Extension constitutes acceptance of the revised policy.
Contact & Grievance Redressal
For questions, support, or grievances, contact:
Response time: 24–48 business hours
By using Relay Pilot, you acknowledge that you have read and agreed to this Privacy Policy.
Last Updated: January 14, 2026